Monday through Thursday: 7AM - 4:30PM Eastern
Friday: 7AM - 5:00PM Eastern
Saturday & Sunday: Closed
Monday through Thursday: 7AM - 4:30PM Eastern
Friday: 7AM - 5:00PM Eastern
Saturday & Sunday: Closed
Get a Map or Directory or Swaggerty's Farm products at your local grocers and meat markets.
Have you found mold on previously-purchased Swaggerty's Farm sausage? Here are some things you should know about handling premium pork sausage and steps you can take to resolve problems with mold in the future.
All premium pork sausage products shipped from Swaggerty's Farm in Kodak TN are shipped fresh-made and flash-frozen, before shipping out to retail and food service sellers. All Swaggerty's product remains frozen until product is dropped off at retail or food service distribution points. At the point of transferring product, sellers of Swaggerty's Farm sausage choose to store in Frozen or Refrigerated facilities.
Any mold found on Swaggerty's Farm sausage after shipment to retail or food service distribution centers stems from only one (1) thing: sausage being stored or transported in fresh/unfrozen states too long in a moist environment. Moisture and temperature-changes can occur at the retailer, in transit to your home, or in a residential or commercial refrigerator. Note: June, July, and August are typically the worst months for mold issues due to product-temperature variability in retail and food service establishments, as well as the various ways in which product is transported and stored for use in Summer months.
So what are the best steps to resolve my mold issue?
Since 99.9% of all mold on fresh meat occurs after a product has thawed at the retail or food service establishment in which you shop, in transit to your cold or freezer storage, or in your refrigerator or freezer at home, it's best to contact the retail or wholesale source where you purchased the product to make your claim.
You'll want to have the following ready when making your claim:
*If the retailer or distributor where you purchased our product does not handle your claim to your satisfaction, please Contact Us and ask for the Quality department.
And as always, feel free to reach out to us at 865-933-2625.
Premium pork sausage begins with superior quality control.
Quality Control starts when livestock is unloaded at Swaggerty's Farm. We monitor everything from beginning to finished product, including sanitation, cleanliness of the plant, and all factors in between. Animal handling programs, food safety programs, allergen management programs, customer specifications, and all standard USDA guideliness and regulations are strictly followed by Quality Control at Swaggerty's Farm.
Swaggerty Sausage Company, Inc. currently holds an AA grade certification. Read more about BRC Food Safety Standards and Certification here: https://www.brcglobalstandards.com/brc-global-standards/food-safety/
Premium pork sausage adds flavor to many popular meals whether created in-home or at your favorite foodservice establishments. Go to Swaggerty's Farm Recipes to find a history of sausage recipes recorded over the last 85+ years.
We'll email you, about once per month, a free assortment of print-at-home coupons, a feature recipe for the season, and other special offers.
Find out more about Swaggerty's Farm® Foodservice and how our local, premium pork sausage will inspire flavor and value across your breakfast, lunch, dinner, and appetizer menus.
Email us at info@swaggertys.com, and we will do our best to answer your questions promptly.
Please submit your inquiry here: https://shop.swaggertys.com/contacts.
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